Complaint / review / scam report
West Jet

Hi my name is MELVA DOBBIN,

my husband and i took a flight with west jet on oct.26th 2011 on monday morning i must say our trip wasn't planed my husbands mom was really sick in the hospital in st johns nf so we had to book a flight with you guys i must say my self and my husband we did have a very nice flight going down to nf but on oct.9th 2011 when we got on the plan in st johns air port to return back to toronto air port we were checking in our things and my laptop was taken fom me at the gate and i had to remove my laptop outta my laptop bag and i did but when the gaurd put it back in my bag he slap it in alful hard i had ask him can you please be careful i just got that laptop from him [my husband for my birthday he just gave me a mean look and no i knew we wasn't aloud to use the laptop on the plane but i never even had plug it in which there wasnt a plug jack for it anyways and yes people play games without having internet all the time, so i just got on my way to get a seat which i had not notice anything about my laptop until i went to take it out on the plane to play some games and i notice i couldn't do that because my laptop was broken i look at my husband and said omg look at this, i had notice that my laptop had a dent in it badly with a scratch also i use a mouse with my laptop and my mouse came with a stick for the mouse to work and i had notice when i went to use it my stick was broken in pieces so i could use it so i had to use the laptop mouse on my laptop so i just said to my husband i am so mad i started to cry becuse he gave me that for my birthday he look at me and said thats ok honey we will deal with it when we get home so now i am, i am not happy with our flight coming back to toronto as we boarded on the plane my seat was wet really bad it got my sweater and jeans so wet it look like i wet my jeans which i complain to the flight attented and she came with a cloth and wiped it dry for me i was so imbaressed i was afraid to go to bathroom figure someone on the flight thought i wet in my pants, also when i ask my husband what do i do he said to write you and complain, i had for 19 yrs i being in ontario every time i go nf i always take west jet and never have any problems untl that day i would very much if you can email me at my email address is [email protected] or call me at 519-305-1113.and tell me that the is something gonna be done about this because if not myself or my husband will be taken our trips to nf on another flight company sorry if i sound rude i wasn't brought up to be like this i was raised up with to religious parents who wore a salvation army uniform all their life and my dad had fighted in the war so if i seem mean i am sorry .thanks for taking time to read my email looking forward hearing from you soon.i would've email you b4 now but on that day oct 9th when we got home i had a couple hrs to drive to get home here in stratford then unpack our frozen meats then b4 we knew it i had to go to bed because i had to have surgey on my arm the next morning of the oct 10th so its only yesterday i was able to get the strength to write to you with 1 hand sence i have a case on my arm.please contact me if you have any questions or email me if you fine my email difficult to understand thanks alot melva dobbin.
Author: Contact with Author

Offender: West Jet

Country: Canada   Province: Ontario   City: Stratford ont

Category: Cars & Transport


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