Canada-Complaints.com » Electronics and household app. » Complaint / review: HP Laptop - Repairing | #6536

HP Laptop
Repairing

I started renting an HP laptop at $60 bi-weekly. Shortly after starting to rent it, the charger went funny. Sometimes it stops working. I like to take the battery out so I'm not overcharing it and zonking it out, so I like a working charger. When I took it in to complain, they told me I shouldn't use the charge chord. That it was only for traveling. It didn't make sense and they didn't make any effort to replace it. Then last week, the night I paid my 60$ payment, my operating system was erased. I took it in. They didn't give me a replacement loaner as promised. They did a poor job fixing my problem and I was sent home with it after only an hour. It kept freezing and was incredibly slow. Then this morning, the harddrive went. I was mad. So I did a little research. Why was my "brand new" laptop delivered to me without even a box or intrustion manuel. Why did it look dirty and scratched. Turned out the laptop they sold to me as a "new" laptop was someone's second hand computer. So I will have paid over $1500 for a secodn hand computer.

This morning I outright bought a brandnew laptop and I am returning the computer I have from EasyHome. I am a very dissatisfied renter.

Date:

Company: HP Laptop

Country: Canada   Province: Nova Scotia

Category: Electronics and household app.

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