Canada-Complaints.com » Electronics and household app. » Complaint / review: Telus - Mobile internet key | #7186

Telus
Mobile internet key

I have had my Mobile internet key from Telus since sept 21 its now feb 1 I have had nothing but problems and high bills fopr crappy service and bad connections, I contacted telus the tech support guy didnt know what to do he said he doesnt know how windows 7 works with telus stick, WHAT??? he could not help me try to figure it out why my connection kept on disconnecting drove me insane, then i get sent to client care to a women named Wendy she had the nerve to say to me yopur in a 2 year contract if you want out you pay 380.00 ya right its your service not me, i said your tech support guy just told me also many people are having trouble with the disconnecting problem she said prove it, telus i aleays said i would never go back with I did gave them one more chance well now i'm definately done, they are a compant with shitty service get you caught in contract with a service they know sucks, I will not pay that contract out they can shove it up there a** until they accept there problems they should not sell equiptment and get people to pay out contracts thast dont work, i dont pay for anything that does not work, i have complained to the company no reply, the communications complaint no reply next will be Olsen on your side i will bring them under investigation it is a probel with there service and especially the customer service, they need to treat customers way way better especially WENDY!! Do not go with Telus Moblility stick in Squamish!!!

Date:

Company: Telus

Country: Canada   Province: British Columbia   City: Garibaldi Highlands

Category: Electronics and household app.

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