Canada-Complaints.com » Electronics and household app. » Complaint / review: Telus Mobility - On hold | #3502

Telus Mobility
On hold

Ive now been on hold for 36 min after being hung up on three times. Total time invested so far today 1 hr and 3 min.

I am still on hold, oh wait... Have I been onhold that long? I here a Christmas song now being played. I was able to set up my new email address while I am waiting it is [email protected]. Wow that didn't take very long... 40 min... I wonder what the weather is like outside... I am in priority sequence... Tried my new email address, works great... how is this possible... are they really this busy?.. wow!..42 min... I am quite pissed off at this point and have almost forgot what I was calling them for. It's about principle now, I am going to keep holding... 56 min...

...Avril Lavine... stompin Tom Conners... now I hear That I could be onhold for upto 7 min. and to be patient... 59 min... look the leaves are changing color...@#$@#@...1 hour 11 min... wow I got through... I asked to speak to a supervisor, Im back on hold, ...3 min... 6 min...

12 min... no music this time, damn... just dead air, I am waiting for that dreaded fast beep that comes on when youve been disconnected... 14 min...

checked my email, paid my bills online, talked to my neibour... 16 min... I got through and was very nice to the person... I started to explain my problems to him in a nice manner, then I got a busy signal & disconnected @#$#@! @

I am going to the bar to have a pitcher of beer now! do I go through Bell next... Im pissed... good luck to all with any big bussiness you deal with in the future... Cam

Date:

Company: Telus Mobility

Country: Canada

Category: Electronics and household app.

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