Posture Beauty Some Waranty... I think not, from the business that doesnt give a dam Calgary Alberta...
I suppose after reading another persons consumer complaints on this site, and realizing it sounds exactly like my encounter with the same company, it prompted me to write one myself. Me and my girlfriend needed a larger bed, we went to a local furnature store called UNITED FURNATURE WAREHOUSE here in Victoria, British Columbia. After looking at every bed in the store we decided on a POSTURE BEAUTY made by POSTURE PERFECT.
It was both resonably priced and included a 15 year waranty. Sounds good, hey? Wrong, after owning the bed for less than 6 months it began sagging and twisting. We put up with it for a while. After about 2 years we had enough. I went to United and complained, the person I talked to couldn't have been more helpful. He came to my house a few days later to measure the bed for sagging and said he would be contacting POSTURE PERFECT to see what they wanted to do about it (like I cared). Several months went by and I never heard anything. Aparently the companies 15 year waranty isn't 15 years at all.
Its pro-rated, which means if you have a waranty problem they offer you back some crappy little amount of credit on a new bed. So in other words, I gave them about 600 bucks the first time, they credit me about 300 back, so I can give them 600 more when I replace my bed that I thought was still under waranty. Hey folks, where I come from thats about 900 bucks, all for another crapy bed that will probably do the same thing again.
Ryan
Victoria, British Columbia
Canada
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