Complaint / review / scam report
Unlawful credit card charges

I received an email from MagicJack saying they have billed my credit card for a new magicJack and if I do not want it I have to answer by replying to the email. I checked my credit card and discovered that indeed they have truly billed me $10.48.

To me - this is a JOKE and purely disgusting. What is this offer that comes out of my own bank account to a magicjack that I already have? What should I do with two units??? Why would MagicJack log in to my credit card and just generously bill me? why do they have my credit card number while I have deleted it of their website?????

I cannot imagine how much I disrespect such a company now. I cannot wait till I send this and go and delete my magicJack no matter what the consequences are. To me MagicJack are praying on the innocent people who do not check their statements. Many similar emails gets deleted just because they look like spam and I truly sympathize with the innocent people who do not read their credit card statements clearly. I also do not understand – How can we trust giving credit cards information on the internet if a company who once I respected (magicJack) just loosely bills me as if my money is a pond of water on the street and any passerby can dip their tongues in.

Good luck you all MagicJack users. the Internet has truly become a disgusting place where fraud is loose and there is no one soliciting. just like big fish eating the little fish.

regards... and it is time for me to delete my magic-jack - that is if they allow me to do this without wasting 2 hrs of my time fishing for information.

Old MagicJack user.

This is what was sent to me: QUOTE:

Important: Please reply to this email right away if you want any modifications from your order below, so we can ship your magicJack right away. You do not have to take any action if you do not want to make any changes. Please refer all technical questions to the link below when you get your magicJack. Thank you so much and your magicJack is on its way. Dan Borislow, Inventor


Great News. Your 2008 Product of the Year - magicJack, is on its way to you! Get ready to start making free local and long distance calls and get a phone number for life.

If you don't love the magicJack (we know you will), simply return it within thirty days - no questions asked.

Order No.: DELETED

Reference ID: DELETED

Total magicJacks Ordered: 0

Order Shipping Information

Customer Name: FIRST LAST (changed)

Address 1: Not Important

Address 2:

City, State, Zip: what ever.. not important,

Country: Not important


Order Summary

Qty Item Description Price Ea Total Price Charge Date

&-- &&&&&&&&&&&&&&&&-- &&&- &&&&- &&&--

1 Regulatory and Compliance Expense .48 .48 07/28/2011

1 Canadian Phone Number 10.00 10.00 07/28/2011



Your credit card will be charged on or after the

following date(s) for the amounts listed below

Date: 07/28/2011 Charge Amount: $10.48

Important: Please save this email for 30 days as it contains your Order Number

Some useful information:

You may check on the status of your order at any time by clicking here Order Status and entering your email address and order number. For your convenience, these have been included in this link.

For questions regarding technical information click here Technical Help and a representative will assist you. Please note that this link is specifically for technical issues (not for order/billing information - see above for order/billing inquiries).

** Attention: Debit Card users

Due to the nature of the Free Trial Offer, this Free Trial is only available for Credit Card users. If you used a Debit Card, your Card will be charged right away, but you will still receive our 30 Day - no questions asked - Money Back Guarantee. Please click here if you would like to change your method of payment or if you can not currently use your debit card for these payments. You may also respond to this email and reduce the amount of items you ordered.

Congratulations and enjoy your savings.

Yours truly,

Author: Contact with Author

Offender: MagicJack

Country: Canada   Province: Ontario   City: Mississauga

Category: Computers & Services


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