» Cars & Transport » Complaint / review: Greyhound Package Express - Lost and domages | #9610

Greyhound Package Express
Lost and domages

I sent a package from Montreal to Vancouver on the first august. Basically, it was a bike, some clothes and suites, and few books, the necessary in order to spend 4 months in Vancouver, BC.

We said me that I'll have my stuff 8 days laters...

On the 15th August, I started to call them, because still no news. I have a page of phone number because it was never the good services, but after 12 differents phone number, I finally reach someone who's should call me back one day later.

On the 16 th August, still no news. Finally, on the 18th, I've got a call from Vancouver and they said me that my stuff were ready for a domicile delivery. (Yeah...).

So, 12 hours and 128 dollars later, I finally have my stuff, the package was totally explosed; this is the "results" of what I found :

1) On the package of the bike, it was written "Repackaging on Vancouver, 8th August".

2) The right shoe of my 300 dollars shoes has disapear.

3) The two wheels of my bike are veiled (Probably about 100 dollars for the reparation)

4) ALL my books are literally "folded", I really don't know how they can did that. Lost value, probably about 100 dollars too.

So, total of the operation : 628 dollars. Thank you Greyhound Package Express.


Company: Greyhound Package Express

Country: Canada   Province: British Columbia   City: Vancouver

Category: Cars & Transport


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