Complaint / review / scam report
Hyundai
Poor service

I bought two cars from Rallye Motors in Moncton, NB. The first car I bought was a 2006 Tiburon. Loved the car, I kept it for 5 years and I never had any problems with the car. The service however is horrible. The salesman was so bad that we had to switch to someone else to deal and do the paper work. The salesman was apparantly offended by this and requested to his manager that he gets half of the other guy's commission that served us much better than he ever did. What a load of BS. Anyway... this is just to show how immature they are. Now it's 5 years later and another salesman (Mike Jones) calls me to deal for a new car... let me just enumerate what I've had to deal with since then:

1- Mike Jones tried to lure me into buying a new car and adding the rest of my payments of my tiburon to this new loan (about 9 months of payments left) without telling me about it

2- after not returning his calls because I knew what he was doing, he then admited to what he was doing by telling me that he got his manager conviced to cover the rest of my payments entirely

3- sent in an application to qualify me for a car I didnt even want without me knowing about it (I wanted a Sonata, he sent in an application for an elantra because he thought it "fit" me better)

4- After singing the papers for the new car (2011 Sonata), he completely ignored me from that point on like I didn't exist

5- I received a bill in the mail for damages on the tiburon that Mike clearly told me, and two other people that were with me, that I definitely wouldn't have a problem with

6- I go to see Mike at the dealership and he tells me I'm treathnening him because I said I was going to make an official complaint to headoffice (If he feels treathned, it's because he knows he's in the wrong)

7- He told me I was going to receive a survey about my experience, and that I better give him good feedback because of everything he did for me

Let me just tell you that I DO NOT recommend this dealership, especially not Mike Jones. I am a 27 year old woman, and this is the second car I buy from them, and let me tell you I could have gone there again time after time after this, but I will NEVER be a hyundai customer again because of this particular salesman.
Author: Contact with Author

Offender: Hyundai

Country: Canada   Province: New Brunswick   City: Moncton
Site: rallyemotors.ca

Category: Cars & Transport

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