I purchased flights for my family to join us and had seen the price dropped and had the so called price protection. I requested the refund of the difference knowing that each person received the refund less $40 for admin fees. I received an e-mail requesting more and more information. Even had my daughter call to give the information requested as I was on vacatiion out of country. The in turn said it had to be me so I called them and once again said that they could not help me since the address was different from the payee to the ticket holder. So I tried several times calling from out of country and to no avail. So to this day I did not recieve any monies in the price drop protection it is all a scam in my eyes and pocket book. I will no longer deal with Itravel 2000.
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