Our restaurant signed a contract with Universal Power for a Price protection plan. The contract says "guaranted fixed price 8.29cents/kw". Actually the price is not fixed when we received the bill. When we asked them. They said there is a balancing charge on top of it. This is not a "fixed price" or price protection plan anymore if the price is fluctuated. We ask for terminating the contract but we have to pay arround $10, 000 dollars to do it. This is totally misleading about "Fixed price" or "Price protection Plan".
Someone has signed this same kind of contract with Universal Power or Just Energy(New name for Universal Power) please check carefully whether your price is fixed or you have paid much more than you should. If you find out the price is not fixed. Please contact us at [email protected] Because we have hired a good lawyer to sue them and we need more same case to support to win. This kind of fraud has to be stopped and justiced. Please help us and help yourself.