I signed up for TBB (Talk Broad Band) service a few months ago and I was actually excited since it was only $15.95 a month with the $4 modem charge. The first time on the first day that I used my new service my TBB has so much static that the person on the other end had to hang up. This wasn't a ...
Due to a mistake in Primus billing computer system, I've been wrongly charged $2.95 every month since January 2007. I just discovered this problem on my January 2008 bill and immediately contacted Customer Care. They reviewed my account and the extra charges indicated above, and acknowledged that ...
I had received a card in the mail inviting me to switch to Bell Canada for my longdistance $9.95/month. June 14, 2007 I called to switch back to Bell for my longdistance. Bell indicated that the change would take place in a week or so (June 23, 2007). I then called Primus to cancel my account with ...
In Toronto Airport.. I was approached by an airmiles representative who said if I signed up with Primus, that I would not only receive 500 free air miles, but also the lowest calling rates on my land line. By signing their form, I received my first phone bill with calls at .15 per minute to BC from ...
At the Vancouver airport. B, C Canada, I passed a booth one person called me over and said" you can get thousands of air miles if you sign this". So I signed it and got home and realized it was to switch over from the phone company i was with to Primus, I phoned the phone company i was ...
Over one year ago and after our 3 years contract ended with Primus, we have switch the internet service to Shaw (cable). As per Primus return equipment package, we have send them back the Internet Modem. and they indicated they have received it. One year later they call me and tell me the Modem ...