» Internet & Web » Complaint / review: Electronic Express - Terrible Customer Service | #611

Electronic Express
Terrible Customer Service

I tried to buy a TV from the Electronic Express Amazon site. They had a Memorial Day sale on a Samsung TV. After I

placed the order, a few days later they sent me an e-mail stating there was a pricing mistake on the site and the

order has been cancelled. Offering an insignificant amount of credit towards another purchase. To which I respond..

Are you kidding me? How do I know you're going to abide to this price? This is why people are reluctant to buy

things online. Because if this happens at a department store, the store would have to honor their prior price as

seen by the customer on the floor.


Company: Electronic Express

Country: Canada

Category: Internet & Web


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