Always have different price on the shelf and at the cash. Never a good Customer Service team, very rude cashiers and managers. Not a member of Canadian Council of Grocery Distributors. This should be mandatory for all Retailers in Canada. Bet this will improve their staff attitude, professionalism and most of all their correct pricing system. If this store would be a member with the scanner code policy they would have been bankrupt by now. Almost 50% of their item/products are priced incorrectly. From bread, tissues, beauty products, housewares, you name it.
Cashiers always take the time to argue with a customer and ignore the line ups to clarify pricing issues. The employees at Zellers are always right than the customers.
For the year 2009, I had 15 issues regarding pricing, rudeness with staff and inexperience managers not handling a problem in a professional way.
This store is disgusting! Shop at Wal- Mart everyone! Wal-Mart also do price-match. Take your Zellers flyers to Wal-Mart for the same product at their low price and get Wal-Mart great customer service.