Complaint / review / scam report
Samsung.ca
No support

I purchased a DLP TV Samsung HLT-5076S.

I have a problem and an expert tells me I need a software update.

I contacted Samsung and they have no software updates for this model.

It is only 18 months old and I was told that they cannot help me and I will have to find someone near me who deals with Samsung. they could not even provide me with a Samsung agent.

To me, this is a very sad state of affairs when the company you bought from cannot help when the product goes wrong. In other words, I can do nothing and the set will have to be replaced at a cost of about $2000.00 CAN.

What a strange business world we have eh!
Author: Contact with Author

Offender: Samsung.ca

Country: Canada   Province: Nova Scotia

Category: TV & Radio

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