Canada-Complaints.com » TV & Radio » Complaint / review: Samsung BD-P1500 BLU-RAY player - Disc incompatibilities | #7411

Samsung BD-P1500 BLU-RAY player
Disc incompatibilities

I purchased a BD-P1500 blu-ray player. I also purchased the movie Australia. The player would not recognize it until I downloaded new firmware software and updated it. Fine. I subsequently purchased Quantum of Solace and the player did not recognize it, despite the fact I have the latest firmware updated. Samsung tells me I have to wait for future firmware updates, yet they cannot confirm whether it will correct the problem, nor can they tell me when the update will be available. So far I have had a 100% failure rate on discs, only one being fixed (Australia). Samsung tells me they can't do anything until the company producing the disc gives them the needed information. It appears this is true with all makes of blu-rays.

Frankly this is the best way to destroy the use of blu-ray technology when the manufacturer of the discs cannot be consistent in the formats they produce. You cannot be sure the disc you purchase will be readable or within what timeframe it might be fixed for you as the player manufacturers must play catchup.

Date:

Company: Samsung BD-P1500 BLU-RAY player

Country: Canada   Province: Ontario

Category: TV & Radio

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