My daughter was the victim of ID theft (from her older 1/2 sister). The older sister recieved 4 sat recieveres cell phone and home phone. We found out about 2 days after this and reported it to the police and bell canada on day 2. After a number of calls to bell we were told all would be looked after but to our surprise we recieved a $ 1, 895.00 invoive. More calls to bell about 50 and faxed and email the police report once again we got an invoice for $ 1, 895.00. Called bell again and were told if we sent all the rental equipment back they would look after all the invoive. After taking the police to my older daughters home we only got 3 recievers back and sent them back to bell and called to tell them she would only give us 3. We were informen we would have to pay for the last reciever approx. $ 200.00. After 3 months we got a letter from a collection company for $ 900.00 after a call to them and explained what happened we were told dont worry about it ang the bill would be erased.
Then this week we got a letter from a differant collection company demanding $ 900.00. After calling them and them hanging up the phone on me i got a hold of bell once again after 4 hrs on the phone with bell i was told we have to pay and there was nothing they could do untill a complete investagation is done by there fraud department. as of Friday i disconnected All my bell phones, TV and cell phones BELL CANADA SUCKS
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