My daughter and her boyfriend rented the front of our house in 2008, in June/July/2010 her boyfriend daamaged our house police made him leave.
The phone bill he hadn't paid in 2 months, phone bill is in his name.
My daughter only works 18-20 hours a week is all the hours she can get.
Bell disconnected her phone, prior to cutting it off she asked to have answering machine removed from phone bill over 10 phone calls to bell nothing was removed.
I called when it was cut off as she needed it for work, l ghad to get her a cell phone so work can call her.
I offered to pay the bill when it was $ 245.00, bell employee just argued with me to no avail.
I myself called 3 times to have a manager call me to get bill settled.
No one ever called me back, l just gave up also sent 2-3 emails still no replies back to me.
Now she got a phone bill 3 days ago Sept/22/2010 Bill date Sept/10/2010 for $ 314.76 pay by sept/30/2010 is says.
Then she got a letter from Chris Warburton Vice President of Billing Credit and Collections dated Sept/12/2010 just 2 days after bill she got 3 days ago was dated for, but his letter says she owes $ 406.39 .
In 2 days the bill went up $ 91.63, l have had problems the last 2 years with bell canada.
I had enough 2 months ago after not having tv on bell expressvu dish l cancelled it and as well cancelled my internet because of how they also treated my daughter, even after l offered to pay the $ 245.00 bill for her.
I intend to cancel my home phone in the near future, soon as l get a phone put in by who l now get internet from.
Her boyfriend put phone it when he lived her they have not been together since police made hhim leave and not return her due to rage he went into damaging our home 1-2 weeks before phone was disconnected.
Bill is in his name who will collections go after, with the phone in his name him not deciding to pay it not right to distroy her credit.
I am still willing to pay 50% of the $ 245.00 bill they can collect other 50% off him l won't pay his half he still owes me $ 781.00 for damage to my door he did.
please reply if anything can be done about this unfairness and bell canada bad customer service.
My wife and l have been customers of bell canada since 1979 that didn't even matter to bell canada.
I look foreword to your reply