Complaint / review / scam report
Vonage.ca/World Canada Plan
False advertisement

In the advertisement and description of the service it says "Unlimited* local and long distance ..."

However in the fine print there is "fair usage policy", which is fine.

But there is also following statement in the fine print of fair usage policy:

"Vonage World Canada plan is subject at all times to a limit of 3000 minutes ..."

Which obviously contradicts with the word "Unlimited" in the main description of the service!

This is not a situation of pending certain conditions but it is a set hard limit.
Author: Contact with Author

Offender: Vonage.ca/World Canada Plan

Country: Canada   Province: Ontario
Site: vonage.ca

Category: Telecommunications

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