My name is Heather, I live in Hamilton, on... on 11.02.08 a sales came to my house (moving in day) and tried to sell me Yak service..my home phone had not been trans over yet... advised sales rep that I was happy with existing provider..sales rep then asked to use my cell phone to call his girlfriend to wish her happy birthday..said his cell phone was dead..never thinking gave him my cell and guess what..on 12.05.08 (6 weeks later) I came home from work and this god awful/terrible company had installed their lines and was nice enough to give me a new phone number as well... the 1st nite I was on the phone or trying to get in touch with this company (I use the term very losely) for a period of 103 mins, 96mins and finally 83 mins on hold... it took until 12.31.08 to get my phone back to the way it was and I was assured that I would not recieve any charges for the unauthorized service, guess what came in the mail today..a bill for 33.85 payable upon reciept... I hope that someone from this terrible organization reads these complaints..I'M NOT PAYING THE BILL... Iam in the process of filing a complaint with the CRTC... this company should be shut done and fined... oh, by the way I tried to contact YAK and there are 56 callers ahead of me..no kidding... the only info that Yak had on "my" account was my cell number, wonder how they got that... no rocket science..everyone PLEASE beware of this very underhanded company..I also sent an email to the owner of the company with no response, lets hope that he is in jail some where for his terrible ethics...
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