Canada-Complaints.com » Telecommunications » Complaint / review: Bell Canada - Rotten Customer Service | #3090

Bell Canada
Rotten Customer Service

Switched my business phone line to a residential line to save some money and put it towards yellow pages. Bell business services has absolutely no connection to Bell residential services. The business people disconnected my line first thing on the scheduled day but no residential connection. Was told to call repair after 5pm, called, was told they could not fix till next day between 8am and 12 pm. Called next morning to confirm, now being told they would be out between 12pm and 5pm!!! This is a business I run from this line. Escalated and got "sorry there is nothing we can do". WTF!!! Will be switching to Rogers and then when they call me to switch back they will get an earful!

Date:

Company: Bell Canada

Country: Canada   Province: Ontario   City: Oshawa

Category: Telecommunications

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