Complaint / review / scam report
One month billing after switch
Just got off the phone with Telus after using their home phone service for six years. I switched providers but they expect me to pay a full month anyway even though they are only providing 9 days of service before the switch. The manager not only wouldn't pro-rate my bill, but actually told me it was my fault for "not having the decency to call them to let them compete for my business." Honestly. This company needs to work on PR. Avoid.
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