Complaint / review / scam report
Genco Market
Shipping / failiure to pay / broken promises

My complaint starts Back in October 2009, I was e-mailed an offer from Genco Market place as usual.

The offer was for $1.7 million dollars of Sporteck womans clothing that was being liquidated at 10% of the price since HBC / Zellers needed to get rid of it from there stores ( aperantly due to a breech of contract ).

I was asked by the agent Jason Blank ( rep for E. Ont. Can.) to confirm when Payment of $170, 000 would be made.

I had agreed to 10 - 14 days. Since this was a deal of a lifetime ( and having trust in a huge corporation ) i scrambled to get the money and have my client ready for the purchase. Successful i was... ready with the money to be transfered and client waiting for the merchandise.

I had taken the money out as a loan with a brutal 9.2% interest rate.

After had waited for the the invoice 2 weeks later, i had called the Agent to ask him about the product and invoice.

He had mentioned to me that HBC /ZELLERS were doing inventory still and asked if i could be patient and wait 1 more month. Patient i was, 3 months later after and thousands of dollars later in interest charges... I was told that the product was no longer available.

I thought to myself ok, it was not intentional, i'll give therm a break and not make a fuss out of it ( prety stupid of me ) but its just a series of things that have added up.

while waiting during these 3 months for nothing, i purchased $9000, 00 of tv's from them.

there was 1 tv missing from the BL ( manifest ), after weeks of complaining, i finally got an email stating that i have a $150 credit with the company.

Once again, i let it go and didn't hold a grudge

Its the last thing that was completely insubordinate of the company and made me realize that Gencomarketplace is nothing but a bunch of crooks.

I had ordered 3 truckloads of furnature from TN. USA.

I admit i paid almost 2 weeks late . there was banking wire issues that were completely out of my hands.

if it were such a problem, they should of canceled my order and sold it to someone else { as part of there policy }.

but they were patient . when the money arrived, they took about 10 days before they were ready to ship it to me.

I had ordered 4 containers. they loaded only 2 and a half of one.

telling me at the last minute that they sold 1 truck load.

Why did they load a 1/2 container on a full 40" container, how irresponsible, now my shipping costs are up to my neck.

shipping overseas costs aprox . $53oo, taxes

not only did they not get me a piece count for the shipping documents nor the seal codes ( giving me more problems and costs to shipping )

after having complained, they de activated my account as if i had done something wrong .

Why am i being penalized for there mistakes?

and wore off then all of that, they owe me $6500. which they completely admit to and everyday that i cunsult with them for my money back ... they keep saying today ... and it never comes.

thousands of dollars lost, just trying to do simple buisness
Author: Contact with Author

Offender: Genco Market

Country: Canada   Province: Ontario

Category: Shops, Products, Services


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.