After over 3 weeks of anxious waiting for a laptop that I had paid for fully on Nov 30/25, I eventually received a worthless thing & I sent the following message to the AliExpress seller. Then I noticed this seller, or store, is closed.
It took this "seller" 10 days to ship, another 10 days or so no movement at all with this order delivery.
Although I had lots of struggling & consideration before finally placing this order as I trusted (so very wrong of me) AliExpress would take full responsibility & accountability if anything went wrong (more total wrong assumption of me!)
I had similar online cheat experience a few years back with Walmart Canada for a C$20 Dell laptop & it caused me so much hassles & tons of time as I used my personal credit card on this supposedly deal of the year scam.
I trusted totally wrong with both Walmart Canada & AliExpress. Only that after the very scary experience with the online scam with Walmart Canada, I stop using my own credit card for any online orders but virtual credit or gift cards only or no deals.
"I received a small package finally & IT IS NOT A LAPTOP COMPUTER AT ALL but a 8 x 6.5 inches small pack that I have not opened. It feels like a hard thin sponge
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Please select your order you'd like to inquire about
all these waiting for a sponge? is this a scam?
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you charged me CAD$48.58 for a sponge?
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12/24 22:56
AliExpress has identified that this store has closed and may not be able to deal with your requests. For assistance, please contact AliExpress customer service. We're here 24/7 to help.
12/24 23:55"
AliExpress shall stop sending me all political & pretentious reply. You had a chance to look into this & fix the issue on Dec 24/25 when I contacted AliExpress & spent over an hour chatting with your agent:
"... i hope alieexpress would compensate us for our time, bad experience, & being cheated on your site
your concern is well received, Customer, i will take a note about the compensation so that the related team can be informed about this 忧伤
& i shall share my experience with lots of people for a very long time
Let me do my job and I'll take care of this efficiently. I don't want to see you upset and to experience this inconvenience. My only main purpose is to create a brilliant customer experience for you as our valued customer.
say whatever is easy, i need to see results!
I DID NOTHING WRONG & FOLLOWED FULLY YOUR RULES!
12/24/2025 23:37
& I GOT CHEATED BY SHOPPING AT YOUR WEB SITE!!
i totally understand that it is not your fault at all忧伤
I’ll do my best to provide the results you’re looking for.
ONE LAST TIME< NO ACTION< NO RESULT< NO MORE USELESS TALKS!!
I know this cannot make up the misunderstanding, but I do hope that you'll extend your patience on this process. Again, I apologize for all the inconveniences that you went through.忧伤"
The chat has ended
AliEXpress needs to stop wasting more of my time as NO HELP FROM YOU WHEN I CONTACTED YOU ON DEC 24/25.
THIS IS A FRUAD & SCAM BY BOTH THE THIEF SELLER ON YOUR PLATFORM!
& AliEXpress!
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