I have signed up with complaintsboard for many years, only quite recently since end of November 2025 or so I started noticing some of my recent complaints/reviews have gone missing without a trace. No message, notice whatsoever from complaintsboard why these missing complaints/reviews I posted on their site had disappeared, removed for any reason & no notice given.
I cannot even estimate how many of my previous complaints/reviews had disappeared like this all these years. I only noticed that the total number of my complaints has been unchanged for at least months despite new posts have been added.
I bother not to contact their so-called help/support as I found that they are totally useless & unreal when I contacted them 2 months ago for the very first time regarding a few unusual observations I have been noticing about my posts with them.
It took weeks for me to hear back from them & it was not even very relevant to the issues I contacted them about. Soon, I started noticing not only the complaints/reviews I contacted them about but also a few other of my recent posts are missing from my account.
My conclusion, complaintsboard is much less reliable to use or post comparing to Trustpilot.
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