Complaint / review / scam report
A&W fast food restaurant
I visited the above restaurant with my family to order some food. We ordered a 2 piece chubby chicken meal, a 3 piece chubby strips meal, a mozza burger(just the burger) and a chubby chicken burger(just the burger)and paid $26.73. We were told that we have to wait for the chicken and we said that it was fine. We where not given any of the other food in the mean time. After about 10 min we were given the food without the Mozza burger. I went up to the counter and told the employee named Monica that i did not receive my burger. Long story short i was told that i didn't pay for the Mozza burger at which point I paid for it again, I got nothing but attitude including dirty looks and can clearly hear a conversation that Monica was having with another employee about how she's going to loose it on me and so forth. After waiting again for the burger I finally got it with a barrage of more dirty looks. I don't know what you're policy on customer service is but the service i got from Monica leaves a lot to be desired. If this had happened in a Mcdonalds or Burger King I am pretty sure I would not be treated like this.
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