TODAY I STOPPED AT DAIRYQUEEN RESTAURANT AT THE WILLOWBROOK MALL LOCATION. IT TOOK ABOUT 15 MINUTES TO GET OUR MEAL AND ON THE SECOND BITE OF MY ULTIMATE BURGER I NOTICED THAT THE MEAT WAS BADLY UNDERCOOKED. I RETURNED THE BURGER AND ASKED FOR A REFUND. THEY RELUCTANTLY REFUNDED MY MONEY WITH A SIMPLE "SORRY". THEY DIDN'T BOTHER TO OFFER ME ANOTHER PRODUCT TO REPLACE THE UNDER COOKED ONE. I RETURNED TO MY SEAT TO FINISH MY POP AND FRIES WHEN THE COUPLE SITTING NEAR US ALSO NOTICED THEIR BURGER WAS UNDER COOKED. THIS IS A DANGEROUS PRACTICE FOR A RESTAURANT TO CONTINUE DOING ESPECIALLY WITH GROUND BEEF. I TRIED TO FIND A CONTACT NUMBER ON DAIRY QUEEN'S WEB SITE BUT HAD NO SUCCESS FINDING ONE. WHAT DO THEY HAVE TO HIDE?
0 comments