My family and I have lived at 314-7028 17th Ave., Burnaby, B.C., Canada (Byrne Creek Housing Co-op) for about 2 years from August 2000 up until mid May of 2002. When we moved in, we mentioned to the Maintenance Committee IN WRITING and verbally several times about the poor condition of our units' carpeting, but nothing had been done about it. Being as we didn't own the unit, we let it go in the comfort that we had reported it in writing to the Committee.
Two years later when we made plans to move, we met with Judy Paden, the new head of the Maintenance Committee. She told us that we shouldn't be looking at more than $60 to $100 to clean our share of the carpet cleaning. When we received our security deposit a month after moving out, we'd found that they'd withheld $375 for "carpet restoration and general unit cleaning"! I should mention that we'd spent around two weeks cleaning the unit and were told by several people that aside from the dirty carpet the unit was looking very clean... yet Zlataa Ana Todorovic of the Maintenance Committee found it fit to charge us an extra $45!
I appealed this nonsense to the Co-op Board requesting a refund of $300 (leaving them with $75 for our share of the carpet cleaning), but to no avail. They simply ignored the facts THAT WE HAD IN WRITING and put it down as "essential basic carpet cleaning".
I understand that we aren't the first tenants that they have done this to, withholding large sums of money to repair damage done by PREVIOUS tenants to upgrade a unit. I find it completely outrageous that these people are getting away with what basically amounts to as theft!
Being as I'm getting nowhere fast with these dishonest people, I feel it's time to seek my financial satisfaction elsewhere, through other means.
Rob
Red Deer, Alberta
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