I sent back the shoes by UPS and they said they couldn't find the shoes in their system. I spoke to UPS and they said it happens often and the customers need to make sure everytime they returned their shoes by calling Globo Shoes if they received it. I realized they haven't given me a refund for $500 since 2009. I should've checked my credit card statement earlier. I was foolish to trust their online shopping system without any doubt. Beware of online shopping and free return they offer. You should make sure if they really give you a refund. The manager is not responding to me after I left a message.
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