We booked the first time to get our carpet clean in the house and we got a call the day before (19 nov 09) the service man got sick and coul'd do it that day. Later we got a call to re-book for another date which was suppose to be today the 9 dec 09 between 15:00 hrs and 17:00 hrs. We waited all night for him to show up
but nothing not even a phone call for cancellation. My complaint is if Sears canada is contracting a company
in the town of Moose Jaw to give some kind of service to the customers and cannot keep up i suggest to get another company to do it and i should get a discount off my bill when they decide to show up in my house for cleaning my carpet one day. thank you very much and hopefully something will be done about it.