The dry cleaners lost our $1300 dollar carpet. We waited for it 3 months and no one even called us that something was wrong.
After few attempts of getting the carpet back, they have told us that the carpet was missing. After dragging on the situation and giving us the run around for a invoice, they have told us they don't care about our lost item.
We have brought that carpet there for a reason...If it was a ugly small rug I wouldn't even bother getting it cleaned professionally.
I understand loosing a shirt or a pair of pants, but come on A Roll Of Huge Carpet??!
This company is unworthy any one's good item...
Awful experience! NEVER GOING BACK AND WE RECOMMEND YOU DONT EITHER!