On July 18th, 2008, 3 carpets, all wool, were picked up from my appartment, to be returned in no later than 10 days, it was more than 4 weeks and then they had been steamed clean and they look bad... one of them more than the others was returned that day and returned to me yesterday, September 19th & the rug in completely ruined.
Every one knows that wood rugs should be dried cleaned, they told me they had steamed clean... the rug has chrunk and is completely ruined. This was an expensive rug, and I was the fool to trust your cleaning services. I think that now I will have to spend some $800 to replace it and for that I was charged and paid $136, see Account #628181 2392 775388 and I doubt if I will be able to get a suitable replacement at that!
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