Canada-Complaints.com » Miscellaneous » Complaint / review: Ethos - After 2 weeks of waiting for my check refund, I finally called them. NO REFUND. South Surrey | #21309

Ethos
After 2 weeks of waiting for my check refund, I finally called them. NO REFUND. South Surrey

I tried their product and they dont work at all. So, i called them and asked them to refund my money. THey're goin to write me a check because my card had already been closed and they cant return the money back there. I asked the representative i spoke with if i need to do anything else, maybe return the remaing product.. She (nicole) said "NO". So, I threw the remaining away since I dont have a need for it. Since It dont work... So, i wait for my check. More than 2 weeks have gone by and nothing. I called today only to find out that my reund had never been processed and that I have to fill out a form to get it. I dont even want a doule money back, I ONLY WANT MY MONEY BACK. They say with no regrets that after I email them the form back they will process my refund and that will take another 2 weeks.

I read in the form that if i ddnt use the product properly i wont get the double money back. OK FINE< ONLY WANt MY MONEY BACK. bUT For me to get my money back I have to return the remaining items which I threw out 2 weeks ago. Its ridicilous!!!

Im just hoping they give me my money back.

Date:

Company: Ethos

Country: Canada   Province: Nationwide
Address: 15388 24th Avenue Suite 202
Phone: 8888159929

Category: Miscellaneous

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