I ordered 2 magazines subscriptions back in Feburay 2008 for my husband for Valentines Day - they charged my credit card but I HAVE NEVER RECEIVED THEM!!! - I have made numerous calls - the WORST customer service I have EVER received.
Called in July was told the order was never processed - they would re-submit - wait another 6-8 weeks... still no magazines!! Called back in November - was told that a Supervisor would call me back - again NO phone call or magazines...
Called a few times in between was always told just give it another few weeks blah blah!!! Called again asked for my money back was told again that a Supervisor would call back - never received a call back
Finally called again today January 6/08 - was told that they would re-submit or refund my money in 3-4 weeks!!! I told them i wanted it plus interest because it was paid in American Funds back in Feb 2008 when Canadian was worth par... was told no way. Asked to speak to the Director was told she was busy... told them I would wait - FINALLY got thru to her and she basically told me that she would refund my money at the end of business today and then hung up on me... SO never never never order from this company!!!
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