Canada-Complaints.com » Miscellaneous » Complaint / review: Columbia House Video Club - Ripoff | #15478

Columbia House Video Club
Ripoff

I signed a contract in 1999. I had to buy a certain amount of VHS in 2yrs, and then after the terms I was able to cancel my membership. But I did fullfill the terms and did not buy the amount of VHS I was suppose to, so I had to pay a "due on contract" wich I did in March/2002, I gave them 2 checks over the phone wich totaled to 217.75$ wich I have the proof that it was taken out. And after paying it, I told them I wasn't interested in buying anymore.
In April/2002, they started again by saying i owed them another "due on contract". I told them I wouldn't pay it because I already did. After a few months they send me a recovery agency and from there I had no choice on paying money again, I paid another 132.20$ on October/2002, They were 2 send checks. I also have the proof of my bank account book, showing they took the money. I told them to cancel my membership, and to never open another one, even if requested. At this point we suspected someone, was opening contracts on our name.
In April 2004, they started threatning me that I had a "due on contract" to pay, I send them a letter and the proof that I paid a "due on contract" already twice, 2yrs before. They send me a letter saying they didn't care they wanted their money, and I had 15 days to pay or else...
Then I called them and talked with a LIVE person, I explained my situation, and she looked and said that I had signed another contract in 2002. And they wanted a "due on contract" because I hadn't baught anything, I told them that I never re-signed a contract, that I cancelled it. She said another one was also open in April 2004. So that means in 2 yrs ill get bothered again to pay another "due on contract". They are ruining my credit. I requested that I have a copie of that supposibly contract I had signed in 2002 & 2004. Wich I know I never did, they stopped sending me mails and I never heard of them after I paid them in 2002. I want this to stop, I cant pay a lawyer, and I cant keep on paying these "due on contract" every 2years, or whenever they decide to re-open a contract. this is pure fraud, no one is alound to put my signature on a paper, Iam still waiting to have a copie. When I do receive it. What can I do. This is my last hope.

Karine
st-isidore, Ontario
Canada

Date:

Company: Columbia House Video Club

Country: Canada   Province: Ontario   City: Scarborough
Address: 5900 Finch Avenue East
Phone: 4162998181

Category: Miscellaneous

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