Complaint / review / scam report
Hardwood design centre
Refunds

I purchased flooring from this company and services was great. I was informed i could return up to 2boxes for refund. When I went to return the box i was refused a credit and told that refunds don't exist. So after making a scene and informing other customer not to buy from here, did they agree to have head office send me a cheque. I was told i would now have to wait 3 to 6 weeks for a refund. Which I didnt agree with but was promised it would happen. Its been 8 weeks now and still nothing. I would like to inform everyone NOT TO BUY FROM THIS COMPANY.