Canada post has a standard on their website, stating that within province a letter send regular mail should arrive in 2 days. I can understand up to 4 maybe depending on varying factors. I rely on checks sent to me from MOF, as I am a student on a grant program, they come in the mail. I have been waiting 2 weeks now for one check that went "missing" and still waiting on this weeks checks, these checks are meant to supplement my living while in school, so I simply cannot get by without them, I dont live with my parents and I dont come from a rich family either, I make ends meet thats it.
Calling Canada Post gets me nowhere, they just say nothing we can do and blame it on holidays that havent even passed during the time these letters are sent out. They consistently blame it on the company sending it when the minister of finance prints, cuts and mails the SAME day every week. There have been other letters mysteriously vanish from the system with no explanation. Canada Post needs to get its act together, the untouchable government agency is eventually gonna get hit hard with all the people that have contentions with their service.
My fiancee was sent a letter from his family, a 1.5 hour drive away. They sent it on Sept 20th, 2009, we are now in to Jan 2010, almost Feb, it still has NOT arrived. I have received mail, damaged... opened, contents removed and placed back inside...poorly... which I though was against the law? Or just never receive it at all...
I have had to CALL companies to find out my bill amount for the month as my bills just never came! What is this! "we'll deliver it when we get around to it, lets just sit on our fat **ses and drink coffee all day" operation???
Canada Post head office will know who I am based on the nature of this complaint.. And you can ask me all you want, I REFUSE to take this down as it serves as a warning to others, and a revelation to your blatant disregard for your service quality, which is EXTREMELY lacking.