I had received a gift card for amazon. So on Aug 23 I ordered some running shoes from Amazon. I put in my new mailing address, as my old address was on file in my amazon account. I paid the seller $125.15 for the shoes. I never received them. I contacted amazon on Sept 1 @9am, I spoke to Mahmood an amazon representative, he was not helpful, asked for a manager was transferred to Jane, who said they would contact the seller and get back to me. I heard nothing back at all. On Sept 5 I contacted Amazon again, spoke to Raphael. This representative claimed he could not verify my account, in spite of my providing him my name, address, order#Order DetailsOrdered on August 23, 2021 Order# 701-4593431-5922616Amazon.com.ca, Inc. Item (s) Subtotal: CDN$ 112.52Shipping & Handling: CDN$ 12.63Total before tax: CDN$ 125.15Estimated GST/HST: CDN$ 0.00Estimated PST/RST/QST: CDN$ 0.00Gift Card Amount:-CDN$ 100.00Grand Total: CDN$ 25.15Transactions
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