October 10, 2010
Re: www.goldicq.com
https://livechat.boldchat.com/aid/4629474529609948992/bc.chat? cwdid=5761377227234514412
[Moolin] Hello, how may I help you?
[Dwayne] hi moolin i just placed an order, form number is : 10101022094xxxx
[Moolin] Please hold on, I will check on that.
[Dwayne] ok
[Moolin] Could you please email us your character name, level and Server, we may need to make a confirm before the first time trade.
Please make sure the character name you wrote is exactly the same as your ingame name, with correct capitalization.
Please email it to [email protected]. Thank you.
[Dwayne] ok
[Dwayne] Hi message sent
[Moolin] ok, let me see
[Dwayne] sure
[Moolin] wait
[Dwayne] ok
[Moolin] We may call you to make a confirm, if you don't mind, may I have your phone number please?
[Moolin] :)
[Dwayne] 1-403-xxx-xxxx
[Moolin] how old are you
[Dwayne] xx
[Moolin] whose card did you use to buy
[Dwayne] my own
[Moolin] ok
[Moolin], wait for the call
[Dwayne] ok i am waiting
[Dwayne] I use paypal as i have my card link to this account this is also for my protection as well.
[Moolin] ok
[Moolin] Oh, we meet some problem with our phone connection currently, I won't call you now, we may would call you next time, sorry for the inconvenience.
[Dwayne] no this wont work as i have to back to work in a couple of hours. If you are not able to process at this time then I would like to cancell this order and not process later.
[Moolin] contacting the supplier for you
[Dwayne] ok, continuing to wait.
[Moolin] Our supplier is offline now, would you please check back later for the face to face trade?
[Dwayne] I do not want to wait anymore, I contacted Mary about 30 minutes ago and she said that you had stock. I wish to cancel my order and not meet face to face later.
[Moolin] the supplier just has a little pqoblem with his system, he cant log in game
[Dwayne] I would like to have a credit back to paypal. This has taken to long, sorry.
[Moolin] can you wait?
[Dwayne] for how much longer do you think?
[Moolin] soon
[Moolin] ]he is trying to fix
[Dwayne] Moolin this is my free time I dont wish to waste it waiting, my patience is wearing thin.
[Moolin] sorry:(
[Moolin] can you check back later'
[Moolin] I know your feeling
[Dwayne] It not the mater of feeling as i am not able to play online later as I have to work. I wish to cancell this order now and not wait and I suggest that you find a more reliable supplier.
[Dwayne] please return credit.
[Moolin] our supplier are reliable
[Moolin] just need time
[Dwayne] no more time.
[Dwayne] If you can not issue a credit at this time then I will have Paypay contact you directly as I have stated I no longer wish to proceed.
[Moolin] sorry, plz dont do that
[Dwayne] Then simply issue a credit.
[Dwayne] All that is lost is an order.
[Moolin] I have no right to refund
[Moolin] :(
[Dwayne] What is meant by that? you have no right is it not the company you work for?
[Moolin] the manage has the right
[Dwayne] He will also have the right to speak with Paypal and Mastercard. I will also post these comment for others to read as you seem not to be co-operative.
[Moolin] I will leave a msg to our manage, he will deal with your order soon
[Moolin] I will leave a msg to our manage, he will deal with your order soon
[Dwayne] Yes he can deal with paypal now. Unjustified Customer.
[Moolin] he is not here, when he come, he will deal
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