Complaint / review / scam report
Ontario Hyundi

On March 08 / 2012, I went to "Ontario Hyundi" located at 1505 Dundas St.East, Whitby, Ontario . I spoke to salesperson Dwayne SHAW, regarding the purchase of a 2012 Hyundi Sonata in silver colour. Dwayne initially advised me that they don't have a silver colour in stock but they will find me one. few minutes later, Dwayne told me that they found one and should be ready for pick up on Monday (March 12). I asked Dwayne where is the car coming from and he said that it's coming from a local dealership. I agreed on a purchase price and singed the bill of sale.

On March 12 / 2012 at approximately 1400 hrs, I picked up my new 2012 Sonata, with 176 km. For some reason, the interior of the car did not appear like a brand new one.

Couple of hours later while I was sorting out the paperwork at home I discovered, that my "New vehicle" was previously registered to "Greg Mason Service Inc. Ontario Hyundi", on March 07 /2012. and on March 12 /2012, it was registered to my name.

At this point I became very upset over the fact that "Ontario Hyundi had sold me a used car as a new car to me. I immediately realized that this is a fraud / scam. I contacted the salesperson Dwayne SHAW and told him what I had found out. Initially Dwayne, down played the situation and said it's nothing uncommon about this and they have done several of this transaction. I new Dwayne was covering up, I insisted that I want a new car. Dwayne then said that he is going to speak to his manager and call me back. Short time later Dwayne called me back and said that "I spoke to my manager, You have been a good customer and we will get you a new one".

On March 15 / 2012, I picked up my new delivery of the 2012 Hyundi Sonata with 55 km. Even on this day Dwayne told me that "You have the facts wrong and that they have done anything wrong and that they have sold several previously registered cars as new ones". I again told Dwayne that what they did to me constitute a "Fraud / scam and that I will be filing complaints with appropriate authorities.

Note: If I had not discovered the documents, I would have gone on with my life, believing that I bought a brand new car.

This matter should investigated thoroughly, because I believe their may be several other victim like me. This dealer ship's licence should be revoked and be exposed to the innocent public to come forward.

I am hoping that you will investigate this matter and expose the wrong doing of this Dealer ship.

Respectfully submitted

Author: Contact with Author

Offender: Ontario Hyundi

Country: Canada   Province: Ontario   City: Whitby

Category: Cars & Transport


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