Complaint / review / scam report
MelanotanUS Sux
MelanotanUS.com or Melanotan.com

I made a purchase with a relatively new supplier of Melanotan II this past week. The company goes by the name of MelanotanUS.com and MelanotanCanada.com. My initial communication with the company was very good. I was told that my order could be shipped out the next day, and they even gave me a 10% discount. However, as soon as I placed my order, the transaction went down hill. After two business days I emailed Justin Crabbe (owner of MelanotanCanada.com/MelanotanUS.com) about the status of my order, to which he replied "please allow 2 to 5 business days for your order to be shipped". Unbelievable!!! He told me that it could be shipped out the next day BEFORE I placed my order!!! I don't like to deal with anyone that lies to me right off the bat.

By now I am a little weary of MelanotanUS.com/MelanotanCanada.com, and I express my concern to Justin. He responds that he can issue me a refund if I'd like. I think "Perfect", so I accept his offer for a full refund. He responds that he has passed along my request for a refund to his accounting department but I will be charged a 15% "restocking fee". What?!?! First, he doesn't tell me about a restocking fee up front. Second, why a restocking fee... my order was never shipped out... it was still in "processing" according to Justin. On top of that, he charged $45 for shipping (when I place my order), which when he refunded was 15% less, due to "restocking". How do you restock a shipping charge?!?! I tell this to Justin and he responds "this is company policy", even though there is nothing stated on his website about a restocking fee.

So, here is my experience with MelanotanUS.com/MelanotanCanada.com. I can say one positive thing about my experience - that Justin was very prompt at responding to my emails. However, he does not deliver on what he promises and he misled me. Buyer beware!

Melanotanus sux
Internet, Ontario
Canada
Author: Contact with Author

Offender: MelanotanUS Sux

Country: Canada   Province: Ontario   City: Internet
Address: melanotanus. com

Category: Internet & Web

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