Complaint / review / scam report
Jumpin Jammerz
Poor Service

Do not order from Jumpin Jammerz, unless you like pain!

Placed my order on 10/10/09. Paid for express shipping, and was told to expect the pajamas within 7 business days. My credit card was charged as soon as I placed my order, to ensure "Fast shipping". After 7 business days, a check on the website revealed that my order had never been shipped. Call was placed to the company, and I was told that they were sold out- even though my credit card had already been charged. I told them to cancel my shipping, and send it the regular route.

After two weeks, I called again to check on the status of my order, and was told that they still hadn't received their shipment, and that they hoped more would come in at the end of the week.

After two more weeks, I called again, and was told that I was in luck, my pajamas were in stock, and they would be shipped immediately.

After another week of no progress, I called again, and found out I was lied to by somebody working in their customer service - the pajamas were not in, and they didn't know when the next shipment was coming in. After that, I canceled my order, and demanded a refund.

Jumpin Jammerz took a week to refund me, with no apologies.

I suspect that Jumpin Jammerz is in some serious financial troubles, please be wary of ordering from this company. I would suggest going to an alternate source for Pajamas.
Author: Contact with Author

Offender: Jumpin Jammerz

Country: Canada   Province: Canada

Category: Clothing & Footwear

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