Canada-Complaints.com » Health & Medicine » Complaint / review: Shoppers Drug Mart - Poor customer service - Pharmacist | #8532

Shoppers Drug Mart
Poor customer service - Pharmacist

Repeatedly treated poorly by male asian young pharmacist.

He was the only one servicing the pharmacy and I waited with my infant son at the RX IN location while after seeing me there he left the pharmacy area to go talk to another employee about sports - noticing me the entire time. The employee he was talking to looked at me and said "someone will be with you shortly" because he obviously felt bad for the pharmacists lack of care. 10 minutes later the pharmacist came to take the prescription - then telling me something was wrong with the prescription and he had to call the doctor. He had nothing to do but refused to call my doctor while I waited and told me he would give me a call. When I asked for the prescription back he refused and said something was wrong and he had to call her. I ended up filling the prescription there (a few hours later - never knowing what was wrong) but will NEVER return there.

Date:

Company: Shoppers Drug Mart

Country: Canada   Province: Ontario   City: Brampton

Category: Health & Medicine

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