Complaint / review / scam report
Shoppers Drug Mart
Pharmacy

The Pharmacy staff at Shoppers Drug Mart on Lacewood Dr. in Halifax NS treat War Veterans with disresepect and treat them like they're stupid.

I transferred my account from another Shoppers Drug Mart to Lacewood Dr. and after examining my first order it was wrong and incomplete. 1 medication was the wrong dose and the staff refused to listen to me when I told them it was the wrong dosage. The pharmacist mocked me and said "we can change it to 3 100's tid, instead of the dose the I said it really was...3 300's tid.

I went home and brought the bottle into the pharmacy from my last fill and they still treated me with disrespect and like I had no idea what I was talking about. I was forced to go back to my Dr and fix it myself.

When I went to the pharmacy to make a formal complaint the Pharmacist pulled me into a cubical and wouldn't let me leave after 3 attempts... the Pharmacist said that my Dr. was confused and that my complaint was unimportant.

Shoppers Drug Mart on Lacewood Dr. in Halifax treats war veterans with disrespect and treat them like they're stupid... I know exactly what medications that I take and what dossage they are...and my Dr. is NOT confused.

The owner never resolved my complaint and so it's clear his staff learns from the example that he leads.
Author: Contact with Author

Offender: Shoppers Drug Mart

Country: Canada   Province: Nova Scotia   City: Halifax

Category: Health & Medicine

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