Complaint / review / scam report
Sears Optical
Dangerous obstruction in eye glasses

My wife purchased with prescription new eye glasses with transitional lenses. After a while there appeared coin sized brown obstructions in the glasses,

which endangered her view, she easily tripped, had difficulties during driving and got dizzy. After complaining Sears finally admitted the problem and exchanged

the lenses. Same problem occured again, again, again. Finally they refused to do anything about it and my wife now is left with same problem: she easily tripps, has difficulties during

driving and other activities, now she is depressed and if an accident happens who is responsible???

We requested several times to recall the poor made lenses, but nobody listened.

Please advise to which government agency or consumer protection agency or whom else she can go in touch with.
Author: Contact with Author

Offender: Sears Optical

Country: Canada   Province: Ontario   City: Owen Sound

Category: Health & Medicine


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