» Health & Medicine » Complaint / review: Wizard Optical Centre - Poor Customer Service | #14330

Wizard Optical Centre
Poor Customer Service

If you don't have any problem with the glasses that they make for you, then the price is right and you will probably be pleased. However, if you have a problem with the glasses you will not be treated very well by the short older man who works there. I found him to be arrogant, condescending and downright rude. When things go wrong it is somebody else' fault. At one point during the last and final visit (thank God!) he challenged me to tell him what he said that was rude. You would never win a fight with this man and after dealing with him I was felt intimidated and very stressed.

- After 1 change to the first pair of lenses, it was clear, after a lecture, that it was me not the glasses. I went back to my optometrist who confirmed that the prescription was correct. Wizard redid the glasses again and I finally got a pair of glasses I could see with. The whole experience was quite painful.

- There are lots more details but to make a long story short I would never go there again.


Company: Wizard Optical Centre

Country: Canada   Province: Nova Scotia   City: Halifax

Category: Health & Medicine


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