Complaint / review / scam report
Misleading ad, overcharged

Intended to download Adobe Acrobat v.9 which up to this point in my experience has been free. Was directed to the '' site to do this, and was offered a $19 one time deal which I unfortunately accepted. The site froze up for about an hour - and finally downloaded the product.

I called my credit card company within minutes of doing this and was told that a charge had been made of $30. I complained to the 'software-hq' site and was told the extra charge was for 'support' of the product valid for one year. No mention was made of this additional charge on their website. I intend to pursue the matter with my credit card company and also alert Adobe if I can manage to do so. THIS IS A SCAM, and '' should be BOYCOTTED.

George Cantlie, Toronto Canada
Author: Contact with Author


Country: Canada   Province: Ontario

Category: Games & Gaming process


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