Purchased two xl coffees from Tim Horton's, had asked for a tray. I was not given a tray so instead of bothering the staff I tried to carry the 2 coffee out the door. The doors go the wrong way when going out, as the doors push inward. As I tried to open the door the cup folded in half causing approx. 1/2 inch of hot coffee down the front of me. Everyone in the restuarant turned to stare but not to help. I finally got up my nerve to tell one of the staff members to wish I was told "Oh well". I asked him to refill the coffee but nothing happened, he took the cup and then gave it back to me, no change. I went ou to the car set down the coffee and then went back into the restaurant to let them know. This morning I have 2 monsterous blisters from the burn. The company didn't give me the contact information all they asked for was my name which was filled out by me. The supervisor was great, all apologies but I still have a bad painful burn. I've been documenting the burns with a camera.