Over the last few months it is becoming more frequent that when I go to any one of the four Tim Horton in my area to get a decaf coffee, they do not have it available. I have waited in a car line for over 20 mins, ordered and got to the window only to be told that they do not have it, I leave without my coffee and have just wasted a lot of time. If I go inside and stand in line I pay for my coffee and then when as I am waiting I am told that they do not have any decaf, I am told I can either wait 8 minutes for a pot or I can get my money back. This is really becoming frustrating, regardless of the time of day, about 80% of the time they do not have it.
So much for their"Always Fresh" slogan.