We have moved here to Cambridge from Ireland. we are very familiar with MacDonald's in Ireland and have always been satisfied with it. since coming to Canada we have been baffled at how badly run and organised MacDonald's are here. they have about twenty staff behind the counter, all running around like headless chickens, getting nowhere fast!!! our last six visits to MacDonald's in Cambridge have been infuriating, we have two kids, they get happy meals, and they are always far from happy. every tI'me, and i mean EVERYTIME the happy meal comes either minus the sauce for the nuggets or minus the yogurt or minus the chips etc etc. they are a bunch of idiots!!! this system of taking the order then pushing the order to the side to let someone else fill the order is obviously not working. there is a complete lack of communication. oh and the best part is when it gets "busy" some manager type person appears from the crowd of employees behind the counter...this person then gets into I'm I'mportant ill get this sorted mode, fires the orders together barks at the customers and throws the completed(or so they think) order at the customer. it baffles me as to how these employees manage to screw up a sI'mple happy meal over and over again!!! in Ireland the employee take the order at the till, then I'mmediatly gets the order ready and hands out the order, all done by one person in less tI'me and with no mistakes at all. and yes in Ireland MacDonald's get extremely busy too.
okay rant over
sort yourselves out please MacDonald's Cambridge.