Complaint / review / scam report
McDonalds
Wrong orde

I have been a loyal McDonalds customer for many years. I have been to many different locations, usually I get what I order. I can even understand that occasionally my order might get mixed up especially at some verry bussy locations. However the McDonalds at 3611 - 17 Ave. SW, Calgary, Alberta has not given me my correct order in literally 10 years. In fact even though it is the closest McDonalds to my house, I have been diving out of my way to a different location everytime i wanted their food for the last 2 years because i do not like dealing with incompotence. The reason I finally stopped going to this location was that instead of going through the drive thru I went inside and as I put in my order I told the cashier and the mannager that they never get my order right, it was a bit of a lage order 4 adult meals and 3 happy meals for my friends kids. My friend and Iwatched them put the order together and as all appeared to be there we paid and left. The kids were all so happy to get a happy meal each but when each of them discovered that they all got ripped off on the toys they almost cried over it. I called and complained and was told to go back to the location and get the toys which is fine however no apalogy and it was a half hour drive from my friends place so I simply told them that i was not going back there anymore. Today i had a craving for an angus burger and I was pressed for time so I decided that after 2 years i would try this location again. I went to the drive thru and as i got my order I simly checked the number of burgers in the bag. I arrived home, unpacked my food and discovered that the burger at the bottom of the bag was not an angus but a chicken sanwich. I called to complain and was told that my next meal was free but no actual apalogy. I then replied that i do not want a free meal from them as it would probably be the wrong order anyway and I informed them that I will not set foot in that location ever again and that I would discourage others from going to that location. If you live in Calgary please avoid the McDonalds at 3611 - 17 Ave. SW as it seems to be staffed by incompotent idiots.
Author: Contact with Author

Offender: McDonalds

Country: Canada   Province: Alberta   City: Calgary

Category: Foodstuff

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